SAJJAD HYDER

Administered Windows Server 2019 environment, ensuring high availability and optimal performance for critical DNS, DHCP, email, file, and intranet applications.

Delivered advanced 2nd and 3rd-level IT support, resolving complex technical issues for employees and maintaining seamless operations.

Optimized enterprise wireless networks, addressing coverage challenges and enhancing end-user device roaming capabilities.

Executed proactive server maintenance and patch management, minimizing downtime and ensuring uninterrupted business operations.

Collaborated with senior leadership, including the VP, to assess system needs and provide strategic insights for IT infrastructure enhancements.

Managed and monitored daily batch processes and backup operations, ensuring data integrity and rapid recovery capabilities.

Led the installation and integration of BBU5900 and AAU Antennas, successfully deploying 5G infrastructure for major projects including Huawei Zain Sophia.

Executed precise installation and alignment of Huawei Microwave E-band-T-Band links (0.3 to 0.6 SDB), optimizing network backbone performance.

Performed advanced troubleshooting, integration, and maintenance for complex XPIC, HSB & SD links (1+0, 1+1, 2+0, 4+0, 8+0 configurations).

Commissioned, configured, and troubleshot RTN 950-950A-980 systems using DT tools, ensuring robust network functionality.

Diagnosed and resolved issues across 2G, 3G, 4G, and 5G technologies, including commissioning UMPT cards for optimal network performance.

Resolved 2G, 3G, and 4G network alarms (RTWP, VSWR, hardware) through comprehensive health checks, maintaining network stability.

Managed comprehensive operation and maintenance for Huawei network infrastructure across the South Region, ensuring high reliability and performance.

Performed precise microwave link alignments (0.3 to 1.8m) for SDH and PDH networks, conducting parameter testing for site and main links.

Provided expert troubleshooting, integration, and maintenance for XPIC, HSB, and SD links (1+0, 1+1, 2+0, 4+0, 8+0 configurations).

Integrated, commissioned, and troubleshot NEC links, configuring parameters for optimal communication visibility.

Conducted monthly Site Preventative Maintenance Routines (PMRs), proactively addressing potential network issues and minimizing downtime.

Coordinated effectively with vendors (Huawei, Nokia) to resolve complex technical issues and ensure timely project completion.

Conducted comprehensive drive tests for 2G, 3G, and LTE networks, specifically for the Huawei STC MNS Project in KSA's South Region.

Executed full drive tests for initial site shakedowns, verifying network performance and stability post-deployment.

Utilized TEMS Investigation 13.1 for advanced drive testing of HSDPA, 2G, and 3G networks, ensuring optimal signal quality.

Monitored critical UMTS parameters like CPICH RSCP and Ec/No, optimizing serving cell performance.

Performed thorough data throughput tests (GPRS/EDGE, HSDPA, HSUPA) to assess and enhance network data speeds.

Analyzed and optimized Inter-Radio Access Technology (IRAT) handovers (3G to 2G) and cell reselection in idle mode, improving user experience across networks.

Cultivated strong client relationships at all levels, providing expert technical support and resource management to ensure project success.

Developed comprehensive Proof of Concept (POC), Proof of Value (POV), and Bill of Quantities (BOQ) documents, streamlining project proposals and approvals.

Led the implementation of advanced Network Security Solutions, including Bluecoat Proxy SG, WAN Optimization, Firewalls, and Fire Eye Next Generation systems.

Spearheaded POC and POV initiatives for Bluecoat and Fire Eye security products, demonstrating value and securing project approvals.

Managed end-to-end projects for CCTV and Security Systems at the Islamic Development Bank (JED), ensuring timely and successful deployments.

Provided continuous service, repair, and maintenance for a wide range of CCTV systems, ensuring sustained operational reliability and security.

Led the deployment of Value Added Services (VAS), including Linux-based dedicated game servers, P2P servers, and multimedia streaming servers.

Managed and developed data center requirements, ensuring physical, environmental, availability, and security standards for deployed solutions.

Contributed to the architectural design of data center solutions, encompassing servers, operating systems, networks, and storage networks.

Developed and maintained best practice documentation, results, and methodologies for data center implementation and engineering, improving operational efficiency.

Provided expert support and maintenance for Microsoft Servers, Desktops, and MS Exchange environments.

Designed and implemented robust backup solutions using Symantec Backup Exec 11 with Network Operations Manager (NOM), ensuring comprehensive data recovery capabilities.